Technical And Scientific Expert (TSE, Remote)

Datwyler focuses on high-quality, system-critical elastomer components and has leading positions in attractive global markets such as healthcare, mobility, oil & gas and food & beverage. With its recognized core competencies and technological leadership, the company delivers added value to customers in the markets it serves. With more than 20 operating companies, sales in over 100 countries and some 7,000 employees, the Datwyler Group generates annual sales of more than CHF 1,000 million.

In this high visibility, high impact role within Datwyler Healthcare, you will consult with global pharmaceutical and biotech companies to co-develop novel, life-saving drug packaging solutions.

As a member of the Technical and Scientific Services (TSS) Team, the TSE position is based in the US and will report into the Global Head of TSS. The TSS team is a global, customer-facing team that works alongside Sales, Marketing, and Product Management to realize the business objectives of Datwyler Healthcare. You will deliver excellent scientific support and insights to the external customer and to internal stakeholders.

As a TSE you will be tasked with the following responsibilities:

• Implementing the scientific strategy of assigned customer accounts
  • Leading the technical sales process
  • Positioning Datwyler Healthcare products to external customers based on scientific insights and technical information
  • Listening to the customer and the business to collect pertinent scientific and technical information
  • Adapting flexibly to customer situations, profiles, and expectations

• Acting internally as the voice of the customer for scientific matters
  • Acting as the interface between the external customer and internal technical functions in the pursuit of tactical and strategic goals
  • Addressing scientific inquiries from customers and bringing solutions in a timely manner
  • Being proactive and forward-looking in upcoming scientific trends with a view to initiating internal projects
  • Being aligned with Business Strategy, Product Strategy and Customer Strategy

• Acting as a scientific knowledge center for Datwyler Healthcare and continually improving internal knowledge and products through market insights
  • Bringing integrity, accuracy, and competence to assigned tasks: “We sell confidence”
  • Building Datwyler Healthcare’s scientific and technical credibility internally and externally through:
    • Delivering technical presentations at conferences or webinars, provide customer trainings, and internal trainings
    • Building a scientific knowledge base through industry associations and attending external conferences and trainings
    • Acting as a networker to build scientific relationships at customers in the pharmaceutical and biotech industry
    • Collecting information at events and customer interactions to support product and commercial strategy

What are we looking for from you?

• Key Attributes:
  • A curious, learning mind with a can-do attitude
  • Affinity for technical and scientific discussions with pharmaceutical and biotech customers
  • Ability to work in a cross-functional, matrixed environment, within a global team
  • Scientific, technical, or engineering background coupled with business acumen
  • Willingness to learn about Datwyler packaging components, specifically elastomers and their usage in drug packaging
• Location and Travel:
  • Resides within driving distance of NYC, Philadelphia, and/or Delaware and Remote
  • Willingness to travel to conferences, trade shows, customer visits (20-30%)
  • Affinity for attending targeted events to build out network with customers
  • Comfortable with international travel
• Qualifications:
  • Master’s Degree in Life Sciences, Natural Sciences, Engineering, or related field
    • Educational background or experience in the Life Sciences, such as drug research or formulation, is a plus
    • Knowledge of drug products and therapeutic classes is a plus
  • Experience: 3+ years