Date: Nov 1, 2025
Location: Alken, BE, 3570
Company: Datwyler
In billions of syringes and in every second car worldwide, Datwyler components make an important contribution to the safety of patients and drivers. The high-tech company focuses on high-quality, system-critical elastomer components and holds leading positions in attractive global markets such as healthcare, mobility, connectivity, general industry and food & beverage. With over 25 production sites on four continents, sales in more than 100 countries and over 8,000 employees, the company, headquartered in Switzerland, generates annual sales of more than CHF 1,000 million.
Our employees are the heart of Datwyler - we treat each other with respect, trust and appreciation. We have strong roots and values that have been well established in our 100-year corporate history. Become part of our great team as a...
Technical and Scientific Expert
In this role you provide exceptional technical support to both internal business operations and external customers, encompassing implementing technical strategies, actively listening to customer needs, delivering timely solutions, serving as a knowledge hub for company products and services, and demonstrating industry-leading technical expertise through various channels and interactions.
Key Responsibilities
- Deliver excellent technical support to both internal teams and external customers, ensuring timely and effective solutions.
- Implement the technical strategy for assigned accounts and act as the key technical interface between customers and internal functions.
- Listen to customer needs, collect relevant technical information, and translate insights into actionable input for business and product strategies.
- Lead or support customer-specific projects and represent the Voice of the Customer in strategic initiatives.
- Act as a knowledge center for Datwyler Healthcare Solutions’ products, processes, and services, and share expertise through high-quality reports and documentation.
- Strengthen Datwyler’s technical credibility by delivering trainings, webinars, and conference presentations, and by engaging in industry networks and associations.
- Proactively identify new opportunities, initiate improvement or innovation projects, and gather market and competitor insights to support strategic decisions.
- Ensure alignment with overall Business, Product, and Customer Strategies while demonstrating professionalism, integrity, and technical excellence.
Location and Travel
This position offers remote work flexibility (2 days/week), combined with regular presence at our office in Alken, Belgium (3 days/week). Approximately 20–30% travel is required, including attendance at conferences, trade shows, and customer visits. You should be comfortable with both domestic and international travel and have an affinity for attending targeted events to expand your network within the industry.
What We're Looking For
- A Master's Degree in Life Sciences, Chemistry, Pharmacy or equivalent.
- Minimum of 3-5 years of relevant experience.
- Thorough understanding and technical knowledge (products, processes, materials) of the assigned subject area.
- Good knowledge of domain specific legislation, standards, rules and procedures.
- Curiosity and a proactive, can-do attitude.
- Fluent communication skills, verbal and written in English, any other language is a plus.
- Willingness to travel.
What We Offer
- Attractive compensation package that rewards your expertise and impact.
- Flexible working arrangements with hybrid options to support a healthy work-life balance.
- Continuous learning and development opportunities to help you grow your skills and advance your career.
- The chance to work with cutting-edge technologies across exciting, fast-evolving industries.
- A collaborative, high-performing team environment where your ideas and contributions truly make a difference.
Ready to join us? Click “Apply”
Datwyler is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
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Be yourself at Datwyler
We are convinced that people make the difference. At Datwyler, you will experience diversity and a wide range of career opportunities that only an international company can provide. Together, we are increasing our agility, accelerating digitalization and fostering sustainability. For motivated and talented employees, we offer interesting development opportunities with training and assignments in a global environment. With us, you can contribute with all of your creativity and all your ideas.