Share this Job

Customer Project Manager

Apply now

Apply for Job

Date: Sep 9, 2021

Location: Pennsauken, NJ, US

Company: Datwyler

Daetwyler focuses on high-quality, system-critical elastomer components and holds leading positions in attractive global markets such as Healthcare, Mobility, Oil & Gas and Food & Beverage. From China to Mexico, with over 20 operating companies and some 6,700 employees, we experience the kind of diversity that only an international company can provide. We offer our customers leading technology and process know-how, unique material expertise and global services that make an important contribution to their technological progress.

Customer Project Manager Summary / Objective


The Customer Project Manager manages product development projects within the Heath care segments. Project management responsibilities include the coordination and completion of projects on time within budget and within scope. He/she oversees all aspects of projects: initiation, planning, design, execution, monitoring, controlling and closure of a project. Propose and sets deadlines, assign responsibilities and monitor and summarize progress of project. Reports on project status and generates project documentation.

You are willing to partly work out of our plants in Pennsauken (NJ) and Middletown (DE). This position will report to the Global Head of Customer Program Management located in Belgium (EU).

Essential Functions / Most Important Tasks


Manage & Lead customer driven projects (bring project to a functioning product)

  • Communicate and interact with a multi-disciplinary project team
  • Manage operational execution of the project and deliver results in time

Customer Focus – Comply with customer requirements and market expectations

  • Have direct customer contact, fully understand the needs and translate these needs into a project plan.
  • Keep the customer up to date on progress and respond to customer requests.
  • Communicate effectively to both internal and external

Project documentation and reporting

  • Generate and keep up to date project related documentation according to process workflow
  • Report project status to stakeholders and/or Steering Committee

Provides Project management support

  • Project coordination between operations and sales for large internal initiatives
  • Provide support for developing new technology as it relates to new customer products/ process or new industry practices. 
  • Support the development of business cases for new technology, designs, products and services as it relates to customer driven requirements/needs.



  1. Project definition: Define project scope and objective as well as manage changes, schedule and costs.
  2. Project planning: Lead all planning sessions and develop detailed project plan to monitor and track progress
  3. Customer interaction: Meet with clients to understand and clarify specific requirements; maintain positive relationships with clients and stakeholders
  4. Team coordination: Coordinate staff, internal resources and third parties/vendors for execution of projects ensuring resources availability and allocation
  5. Project execution: Manage project progress, ensuring projects are delivered on time and within budget
  6. Project reporting: Conduct project review and create reports for executive staff; report and escalate to management as needed; oversee all incoming and outgoing project documentation
  7. Technical support: Perform concept evaluation and selection exercises including definition of selection criteria; attend conferences and training as required

Your Profile


You have a master degree in engineering or equivalent. You have at least seven years of professional experience, preferably in a product development environment.  Basic knowledge of project management is a must. You are a good communicator, you can motivate a team and convince your stakeholders. You are customer focussed and capable of building up a network. Your strong organizational skills enable you to deliver the targets set. Because of the international focus of the position, a certain willingness to travel is indispensable, both domestically and overseas.

Our Offer to You

Our Employees Are Our Most Valuable Asset #FOR YOU

That’s why at Datwyler Sealing Solutions we are committed to a comprehensive employee benefit program that helps our employees stay healthy, feel secure and maintain a work/life balance.

Stay Healthy

  • Medical Benefits – eligible on 1st day of employment
  • Dental Benefits
  • Vision Benefits

Feeling Secure

  • 401(k) retirement program
  • Company paid Term Life and Accidental Death & Dismemberment
  • Option to purchase additional Life insurance
  • Short Term Disability
  • Long Term Disability
  • Travel Assistance
  • Identity Theft Assistance
  • Will Preparation Services

Work/Life Balance

  • Paid Time off (vacation)
  • Paid Time off (sick)
  • Twelve (12) paid holiday
  • Flexible Spending Accounts
  • Employee Assistance Program

We Offer a Diverse and Global Working Environment

We encourage ambitious people who approach their job with commitment and enthusiasm to grow and excel. That's why our employees are at the heart of Daetwyler. Our work environment is shaped by our values and beliefs: We are entrepreneurs, we create value for our customers, we strive for excellence, and we treat each other with respect.


Nearest Major Market: Philadelphia