In billions of syringes and in every second car worldwide, Datwyler components make an important contribution to the safety of patients and drivers. The high-tech company focuses on high-quality, system-critical elastomer components and holds leading positions in attractive global markets such as healthcare, mobility, connectivity, general industry and food & beverage. With over 25 production sites on four continents, sales in more than 100 countries and over 8,000 employees, the company, headquartered in Switzerland, generates annual sales of more than CHF 1,000 million.

Our employees are the heart of Datwyler - we treat each other with respect, trust and appreciation. We have strong roots and values that have been well established in our 100-year corporate history. Become part of our great team as a...

Key Account Manager General Industry

The Key Account Manager serves as the primary commercial contact for both mature and new business. The role focuses on identifying customer needs, driving profitable growth, and expanding business opportunities with existing and new customers. You will support the General Industry Offering Strategy, conduct market analysis, and secure new applications and competitive wins.

Key Responsibilities

• Act as commercial lead for existing and potential customers, ensuring strong customer presence and relationship development.
• Identify customer pain points, new business opportunities, and relevant applications or products.
• Manage sales activities, budgeting, forecasting, and communication with internal teams.
• Lead or support negotiations and ensure customer requirements are clearly translated into internal actions.
• Drive acquisition of new business in collaboration with NBD, engineering, and operations—both within and beyond the current customer portfolio.
• Coordinate technical reviews, prepare offers with costing teams, and follow up to secure customer decisions.
• Manage pricing reviews, delivery coordination with supply chain, AR management, payment terms, and customer conflict resolution.
• Oversee contract review and ongoing account management.

What We're Looking For

• Bachelor's degree in engineering, chemical, or macromolecule‑related field.
• 5+ years of GI market experience with immediate contribution ability.
• Strong customer‑oriented mindset with solid analytical, financial, and interpersonal skills.
• Effective communicator across all levels; excellent written and verbal English.
• Self‑starter, team player, and able to work cross‑functionally.
• Based in Yantze Delta region; willing to travel for customer visits, conferences, and internal meetings.

What We Offer

• Attractive compensation package that rewards your expertise and impact.
• Flexible working arrangements with hybrid options to support a healthy work-life balance.
• Continuous learning and development opportunities to help you grow your skills and advance your career.
• The chance to work with cutting-edge technologies across exciting, fast-evolving industries.
• A collaborative, high-performing team environment where your ideas and contributions truly make a difference.

Ready to join us? Click“Apply now”

Datwyler is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

Be yourself at Datwyler

We are convinced that people make the difference. At Datwyler, you will experience diversity and a wide range of career opportunities that only an international company can provide. Together, we are increasing our agility, accelerating digitalization and fostering sustainability. For motivated and talented employees, we offer interesting development opportunities with training and assignments in a global environment. With us, you can contribute with all of your creativity and all your ideas.

www.datwyler.com