SAP/ERP Manufacturing Analyst

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Date: Nov 25, 2023

Location: Pune, MH, IN

Company: Datwyler

In billions of syringes and in every second car worldwide, Datwyler components make an important contribution to the safety of patients and drivers. The high-tech company focuses on high-quality, system-critical elastomer components and holds leading positions in attractive global markets such as healthcare, mobility, connectivity, general industry and food & beverage. With over 25 production sites on four continents, sales in more than 100 countries and over 8,000 employees, the company, headquartered in Switzerland, generates annual sales of more than CHF 1,000 million.

Our employees are the heart of Datwyler - we treat each other with respect, trust and appreciation. We have strong roots and values that have been well established in our 100-year corporate history. Become part of our great team as a...

SAP/ERP Manufacturing Analyst

Job Purpose

•    As an SAP/ERP Manufacturing Analyst, you will play a crucial role in ensuring the smooth operation of our SAP systems by providing Level 2/3 support. 

•    You will be responsible for delivering SAP/ERP projects within the manufacturing domain. Mainly SAP PP/QM/PM but also having a broad understanding or all logistical processes of a manufacturing environment (SAP SD/MM/WM). 

•    Your mindset and knowledge will be essential to the success of our organization's SAP team. We work in an international team and we look for a proactive and assertive profile to strengthen our team. 

Skills & Technical Competences & Behaviors

•    Proven experience (5+ years) in SAP application support or as SAP consultant.
•    Strong knowledge and “hands-on” experience of SAP applications and modules. One of these 3 modules is a must: PP, QM or PM.
•    Excellent troubleshooting and problem-solving skills.
•    Strong communication and interpersonal skills.
•    SAP Certifications are a plus.
•    Capability to work in a multi-cultural environment.
•    Bachelor's degree in Information Technology or a related field.
•    Master’s degree is a plus.

Main Tasks & Responsibilities

Implement and lead SAP projects/solutions

  •     Assessing business needs via business process analysis, collaboration, and observation. 
  •     Determining how to integrate SAP software programs to enhance targeted business processes.
  •     Assist in the training and development of the support staff as well as end users.

Incident Management

  •     Provide adequate support to Level 2 incidents.
  •     Escalate critical incidents to the appropriate teams when necessary.

Technical Expertise

  •     Maintain a strong understanding of SAP applications and configurations.
  •     Provide hands-on assistance and technical guidance to the support team when needed.
  •     Troubleshoot and resolve complex SAP issues, collaborating with Level 1 and 3 support.

Documentation and Reporting

  •     Document SAP processes and changes
  •     Maintain accurate records of incidents, solutions, and business processes

Continuous Improvement

  •     Identify opportunities for process improvements or cost saves.
  •     Implement best practices to enhance efficiency and reduce incident recurrence.


  •     Work closely with other IT teams, such as infrastructure, security and external partners 
  •     Collaborate with business users to gather feedback and design solutions which will be sustainable to the lifecycle of the software.

Reporting & Interaction

•    Reports to: SAP/ERP Manufacturing Team Lead
•    Interacts with: Project Managers, Enterprise Architect, Peers in Applications and Infrastructure team, external partners in the SAP domain, Business Process Owners, Business Analyst from IT external Partners or suppliers.

Datwyler Competencies

Datwyler Expertise Competencies- Business orientation - Pursues KPI's-Level 3
Datwyler Expertise Competencies- Exceed customer expectations - Understands the customer-Level 3
Datwyler Expertise Competencies- Professional aptitude- Is able to instruct others-Level 3
Datwyler Leadership Competencies -Ensuring Responsibility/Integrity- Calls for ownership -Level 3
Datwyler Leadership Competencies- Adaptability- Participates in change- Level 3
Datwyler Leadership Competencies- Lead by coaching - Installs opportunities to develop- Level 3
Datwyler Management Competencies - Creativity and Innovation - Produces a wide range of ideas -Level 3
Datwyler Management Competencies - Result Orientation and Execution - Implements objectives - Level 3
Datwyler Management Competencies- Entrepreneurship- Implements strategy - Level 3
Datwyler Social & Personal Competencies - Team orientation- Is a team player - Level 4
Datwyler Social & Personal Competencies- Emotional Intelligence- Is responsive to the situation of others-Level 3
Datwyler Social & Personal Competencies-Dealing with socio-cultural diversity- Respects diversity-Level 4


Be yourself at Datwyler

We are convinced that people make the difference. At Datwyler, you will experience diversity and a wide range of career opportunities that only an international company can provide. Together, we are increasing our agility, accelerating digitalization and fostering sustainability. For motivated and talented employees, we offer interesting development opportunities with training and assignments in a global environment. With us, you can contribute with all of your creativity and all your ideas.

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